The psychological considerations in inclusive design for the acquired disabilities

There are many products and services that are designed inclusively to accommodate people with a wide range of needs, including people with disabilities. Designers were often conditioned to design for single disability with reference to disability category such as vision, hearing, motor, cognitive and speech. Each barrier to disability condition was addressed separately by adhering to best practice or implementing an accessibility tool. While this solves many of the technical barriers, the overall user experience for people with disabilities is often not considered. Disabilities are not homogenous; people can experience multiple disabilities in different degrees, and most importantly,the majority of individuals with disabilities acquire them during their life. This presentation discuss how the Model of Grief can be used as a framework to tackle the experience element especially for people acquiring disabilities.