Are We Wearing Rose-Tinted Glasses? Ethics in the UX Field

There are conflicting views of ethical behavior in user experience (UX) and strong opinions on all sides. This poster presents an analysis of a survey of UX professionals who provided their own perspectives on unethical behavior and reported their own experiences relating to ethical issues in the field. Despite feeling that ethical issues are less than common, surprisingly high numbers of respondents indicated being concerned that a variety of serious ethical missteps had occurred including professionals conducting biased experiments, being pressured to manipulate or falsify results, and failure to properly secure participantsÕ consent. UX professionals also are troubled by the employment of Dark UX techniques. This study will allow attendees to understand what the UX field is experiencing in terms of ethical issues and I hope that it sparks the discussion about where we go from here.